AI on the phone

Voice AI answers calls and books appointments: what it can and cannot do.

AI Receptionist: How It Works and Where It FailsAn AI receptionist chains speech recognition, a language model and a synthetic voice. What that handles well on the phone, where it breaks, and how to test it.
AI Receptionist Pricing: Per-Minute Costs and ExtrasAI receptionist pricing runs about $0.08 to $0.13 per minute on developer platforms and €0.18 to €0.50 on packaged EU services. The fees pricing pages bury.
AI Receptionist and GDPR: What You Must Do in 2026An AI receptionist under GDPR needs a processing agreement, a caller notice, a transfer basis and, since 2 August 2026, an AI disclosure under the AI Act.
AI Medical Receptionist: Safe Uses and Hard LimitsAn AI medical receptionist can book appointments and take refill requests. Where emergency routing, HIPAA or GDPR, and medical device rules draw the line.