# Office – Virtuelle Sekretärin

> Booking, mail, invoices: outsourcing or automating office work.

- [Virtual Secretary: Tasks, Rates and Contract Pitfalls](https://virtuelle-sekretaerin.de/en/office-admin/virtual-secretary/): A virtual secretary works remotely for your office: answering calls, managing your diary, triaging email, drafting correspondence and preparing invoices. You can hire one through an agency, which bills by minute or hour, or as a freelancer on a monthly block of hours. Get a data processing agreement in place and structure the work so the freelancer is genuinely self-employed.
- [Online Booking System for Small Business: Setup Guide](https://virtuelle-sekretaerin.de/en/office-admin/online-booking-system-small-business/): An online booking system for a small business needs a booking page linked to your calendar, clear rules for duration, buffers and lead time, and automatic reminders. Many offices already pay for one: Microsoft Bookings is included in several Microsoft 365 plans and Google Calendar offers booking pages in Workspace. Dedicated tools such as Calendly start at about $10 per user a month.
- [Virtual Mailbox for Business: How It Works and Risks](https://virtuelle-sekretaerin.de/en/office-admin/virtual-mailbox-business/): A virtual mailbox receives your business post at a staffed address, scans the envelope, opens and scans the contents on request and shows everything in an app. In the US the provider is a Commercial Mail Receiving Agency and you must file USPS Form 1583 with two IDs. Pricing is usually a monthly fee with included items plus a charge per extra letter.
- [Phone Message Template: 9 Fields Every Note Needs](https://virtuelle-sekretaerin.de/en/office-admin/phone-message-template/): A useful phone message records the date and time, who it's for, the caller's name and company, a callback number that was read back, the reason for the call in one sentence, how urgent it is, a callback deadline, the initials of whoever took it and a space to mark it done. Below is a template you can copy for paper, email or chat.

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